For the last year I have bought several friends massages here - without trying it myself, last week I went for the first time, was absolutely horrifying- the male masseuse was 6.5 tall, kept his head down, wouldn't make eye contact with me, didn't shake my hand or even introduce himself - the front desk didn't even try to make it less awkward - The massage rooms are tiny sterile clinics- light was bright, no aromatherapy - this man massaged me with gloves in robotic way like I he didn't even want to be there - was the worst massage I've ever had in my life - I'm giving it two stars only for cleanliness of the place.
The massage was certainly adequate. The atmosphere of the waiting room could be improved. You can tell they tried but they missed the mark. I would go back again but they didn't "Wow!" me.
Dumb, dumb and unbelievably dumber!!! I made a massage apt for my wife, which they double booked and asked my wife to leave 20 minuets into a 60 minute massage. The manager Carrie offered us a 90 minute massage for the error and horrible experience. Well, Carrie quit and the new manger was to stupid to realize she was in customer saving mode and made us feel like she was doing us a favor! I just realized where the people that are to dumb to work at White Castle go for a job! Holy stupid!! God help our country! Our young people are incompetent ( for the sake of the new manager...this means dumb and useless).
This is by far the best ME location in metro Detroit!! I have been so disappointed with the other locations, so my visit to this place was very welcomed!! My one and only complaint is that some of the rooms neighbor to a bar or kitchen or something rather loud. Even still, I was able to relax just fine. Thank you Birmingham location for the great experience!
I get to the room, undress, get on table and massage therapist comes in. She says “you signed up for the 60 minute massage which is actually 50 minutes.” I said “no I signed up for the 90 minute massage”…she says oh let me go check (I’m on table, leg out) and she walks out and leaves door open!!! Comes back and says “oh you were booked for 60 minute (which is only 50 minutes) is that ok?” I say well I’d like the 90 minute which I thought I signed up for. She again says oh let me go check… (my leg still exposed, I’m on table, leaves room with door open) and this time comes back with the guy from front desk!!!! (I’m in disbelief)! He proceeds to discuss scheduling when I finally say “the 60 really 50 is fine!” He thanks me and leaves (finally the door to the public hallway is closed)! I think ah…ok now for the massage…but nooooooooo! She asks me if I ate my breakfast, then proceeds to tell me what kind of cereal she likes (and doesn’t like), talks about the weather, walking dogs, noise from business next door! When I tell her to please lighten up on the pressure she says sure no problem…she did not…it hurt like hell. Then afterwards she leaves, I begin getting dressed (literally 3 minutes pass) she’s knocking at the door saying “I’m coming in Lisa”! OMG Worst money ever spent!
Massage Envy Birmingham is a US Spa based in Birmingham, Michigan. Massage Envy Birmingham is located at 34256 Woodward Ave, Birmingham, MI 48009, USA.
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